Privacy Policy

Privacy Policy — ADI Adeel Distribution et Importation

- adeel.distribution@gmail.com

- 3766 Ch de la Côte-des-Neiges, Montreal, QC, H3H 1V6

- NEQ: 2278397932

- www.adeeldistribution.com

1. Privacy Policy

Last updated: June 2, 2026

Who we are

Adeel Distribution et Importation ("ADI", "we", "our") is a sole proprietorship established in Montreal, Quebec, Canada, NEQ: 2278397932. We operate an online store (www.adeeldistribution.com) that distributes LaserCap hair devices (LaserCap SD, LaserCap HD, and LaserCap HD+ models).

This policy explains what personal information we collect, why, how we use and protect it, and what your rights are. It complies with Quebec's Act respecting the protection of personal information in the private sector ("Bill 25") and applicable Canadian laws.

Privacy Officer

In accordance with Bill 25, the person responsible for the protection of personal information at ADI can be reached at: adeel.distribution@gmail.com — Subject: "Protection of personal information."

Information we collect

When you shop on our store or communicate with us, we may collect:

  • Identification and contact information: name, shipping and billing address, email address, phone number.
  • Order and payment information: products ordered, purchase history, and transaction data. Credit card information is processed directly by our payment processor (Shopify Payments and/or the gateways you enable) and is not stored by us.
  • Technical information: IP address, device and browser type, pages viewed, and browsing data collected through "cookies."
  • Communications: emails and messages you send us.

We do not knowingly collect health information. LaserCap is a hair wellness product; we do not ask for any diagnoses or medical records to process an order.

Why we use your information (purposes)

We use your information solely to:

  • process, ship, and track your orders;
  • transmit your order and shipping address to our LaserCap supplier, who ships the product directly (see "Disclosure to third parties");
  • communicate with you about your order, delivery, customs, and warranty;
  • answer your questions and provide after-sales service;
  • prevent fraud and ensure store security;
  • comply with our legal and accounting obligations;
  • with your consent, send you promotional communications (which you can unsubscribe from at any time).

Consent

By placing an order or providing us with your information, you consent to the collection and use described in this policy. You can withdraw your consent at any time, subject to legal and contractual obligations (e.g., retaining data from an already completed transaction).

Disclosure to third parties

We never sell your personal information. We only share it with partners necessary for the fulfillment of your order:

  • LaserCap (supplier and shipper, United States): We transmit your name, address, and order details so that LaserCap can ship the product directly and provide customs documentation.
  • Shopify (e-commerce platform, Canada/United States): hosts the store and processes payments.
  • Carriers and customs services: for delivery and customs clearance.
  • Authorities: when required by law.

Transfer of information outside Quebec

As LaserCap is located in the United States and some Shopify services are hosted outside Quebec, your information may be processed or stored outside the province. These jurisdictions may have different data protection laws than Quebec. We take reasonable steps to ensure that your information receives adequate protection there.

Security

We take reasonable security measures (technical, physical, and administrative) to protect your information against loss, theft, and unauthorized access. However, no method of transmission over the Internet is 100% foolproof.

Cookies

Our store uses cookies to ensure its proper functioning, remember your cart, and analyze traffic. You can configure your browser to refuse cookies, but some store functions may no longer work.

Your rights

In accordance with Bill 25, you have the right to:

  • access the personal information we hold about you;
  • request the rectification of inaccurate or incomplete information;
  • withdraw your consent or unsubscribe from communications;
  • request the deletion or cessation of dissemination of your information, in cases provided for by law;
  • lodge a complaint with the Commission d’accès à l’information du Québec (www.cai.gouv.qc.ca) if you believe your rights have not been respected.

To exercise these rights, please write to us at adeel.distribution@gmail.com. We will respond within the time limits provided by law.

Modifications

We may modify this policy from time to time. The updated version is always published on this page, with the last updated date.

Contact us

Adeel Distribution et Importation — 3766 Ch. de la Côte-des-Neiges, Montreal (Quebec), Canada — Email: adeel.distribution@gmail.com — Phone: 613-277-1314.